Domestic orders (United States) are shipped with proper coolant within 1-2 business days and arrive via FedEx within 1-2 days (dependent upon location)
Rush Orders: Overnight shipments are available and an additional fee will be applied. To place a rush order email NanaDotsSouthernSweets@gmail.com or call 818-457-9569.
Beginning July 2020 - We will be closed on Mondays - Any orders placed on Sunday will be shipped out on Wednesday. Orders placed Wednesday-Friday will be shipped out the following week. However, if you you desire a Saturday delivery; email our team and if we are able to accommodate request we will send you an invoice for the difference in shipping.
Additional Info: - As products travel in transit we cannot guarantee products will arrive without shifting damage
- Nana Dots Southern Sweets attempts to ensure items are protected, but that does not always occur.
- If your product arrives in poor condition please take a picture and email it to us ASAP!
Refrigerate: Upon Receipt
Increased Shipping Fees: Prior to the Pandemic we shipped via the post office which was much cheaper and now we must ship FedEx 2 day shipping. As a result of the pandemic we had to strictly move from USPS to FedEx because orders that would normally take 3 days with USPS were taking 5 days and we had to remake and ask customers to discard orders. As a result all of our shipping fees went up and that all goes to fedex.
There are some companies that mask shipping fees and promote โfree shippingโ however in all actuality the price of their products has just increased. Its important for us to display what goes to us and what is for FedEx. Prayerfully the prices will go down and the Post office can get back on track. Then our shipping will reflect the changes ๐คโจ๐
