Orders ship within 1–2 business days with coolant and arrive via FedEx in 1–2 days (depending on location).
Rush Orders
Overnight shipping is available for an additional fee. Contact us at Admin@NanaDotsSouthernSweets.com or 818-457-9569.
Processing Schedule
We are closed Mondays.
- Orders placed Sunday ship Wednesday
- Orders placed Wednesday–Friday ship the following week
- Saturday delivery may be available upon request (additional fee applies)
Important Notes
- Items may shift during transit; perfect condition is not guaranteed
- If your order arrives damaged, please email a photo ASAP
- Refrigerate upon arrival
Shipping Costs
We use FedEx 2-day shipping to ensure freshness. Costs have increased due to switching from USPS, and shipping fees reflect carrier rates (we do not hide them in product pricing).
Increased Shipping Fees: Prior to the Pandemic we shipped via the post office which was much cheaper and now we must ship FedEx 2 day shipping. As a result of the pandemic we had to strictly move from USPS to FedEx because orders that would normally take 3 days with USPS were taking 5 days and we had to remake and ask customers to discard orders. As a result all of our shipping fees went up and that all goes to fedex.
There are some companies that mask shipping fees and promote “free shipping” however in all actuality the price of their products has just increased. Its important for us to display what goes to us and what is for FedEx. Prayerfully the prices will go down and the Post office can get back on track. Then our shipping will reflect the changes 🤗✨💖
